Good morning, Mark,
Just wanted to pass this voicemail along. Thank you for addressing this resident’s concern with the overspray. It’s not often that we get calls from residents thanking us for how things were handled. But as proven multiple times, you guys are all about being as easy to work with as possible and we really do appreciate that.
So thanks again and hope you have a great rest of your day.
Jonathan xxx
Director of Operations
Village of xxx
From: +1 815-900-1828 <+18159001828> Sent: Tuesday, November 14, 2023 9:22 AM To: Jonathan Meyer <xxx@villagexxx> Subject: Voice Mail (1 minute and 5 seconds)
Good morning, Jonathan. My name is Dave. I'm at 152 S Cornerstone Dr. I believe it was you. I talked to you last week about the overspray that got on my wife's brand new Acura from the spring of the fire hydrants when they were doing the white primer. I just wanna follow up with you to let you know that everything went really well and Lewis from the company was extremely easy to work with. He was extremely easy to work with and I just thought that was really nice. So I just wanted to call you back and let you know that everything got taken care of and that again, he was amazingly easy to work with. And I was really grateful that there was no arguing about what it was or anything like that. And even the shop I took it to was a little surprised that they didn't try to fight it more because I guess they see that a lot more often. But he wasn't, he was very easy to work with and I just wanted to pass it along as a good sign that this company or this crew that you have working there are good team and honest team. And so I just thought I passed that along and let you know that we all got taken care of and he took care of everything and it's we're good to go here. So just wanted to pass it along. Thanks so much.